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Title
Text copied to clipboard!Quality Systems Manager
Description
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We are looking for a dedicated Quality Systems Manager to lead and enhance our organization's quality management systems. The ideal candidate will be responsible for developing, implementing, and maintaining quality assurance protocols to ensure compliance with industry standards and regulatory requirements. This role involves collaborating with various departments to promote a culture of continuous improvement and operational excellence. The Quality Systems Manager will analyze quality data, identify areas for improvement, and drive initiatives that enhance product and service quality. Strong leadership skills, attention to detail, and a thorough understanding of quality management principles are essential for success in this position. The manager will also oversee audits, manage documentation, and ensure that corrective actions are effectively implemented. This position plays a critical role in maintaining customer satisfaction and supporting the organization's commitment to quality.
Responsibilities
Text copied to clipboard!- Develop and maintain quality management systems in compliance with industry standards.
- Lead internal and external quality audits and manage corrective actions.
- Collaborate with cross-functional teams to implement quality improvement initiatives.
- Monitor quality metrics and analyze data to identify trends and areas for improvement.
- Ensure documentation and records are accurate and up to date.
- Train and support staff on quality management procedures and standards.
- Manage supplier quality and conduct supplier audits.
- Coordinate with regulatory bodies to ensure compliance.
- Drive continuous improvement projects to enhance product and service quality.
- Prepare reports on quality performance for senior management.
Requirements
Text copied to clipboard!- Bachelor's degree in Quality Management, Engineering, or related field.
- Proven experience in quality management systems and standards (e.g., ISO 9001).
- Strong knowledge of quality assurance methodologies and tools.
- Excellent analytical and problem-solving skills.
- Effective communication and leadership abilities.
- Experience with audit processes and corrective action management.
- Proficiency in quality management software and MS Office.
- Ability to work collaboratively across departments.
- Attention to detail and organizational skills.
- Commitment to continuous improvement and customer satisfaction.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with implementing ISO 9001 standards?
- How do you handle non-compliance issues discovered during audits?
- What quality management tools and software are you proficient in?
- Describe a time when you led a successful quality improvement project.
- How do you ensure continuous training and awareness of quality standards among staff?
- What strategies do you use to manage supplier quality?
